Platform Analysis

Unsure which platform is right for your intranet solution? We’ll help you discover which platform is best for your team. Sharepoint 2013, 2016, 2019? SharePoint Online? Modern or Classic Experiences? Microsoft Teams? PixelMill works with you to uncover and define your organization’s digital workspace needs and helps you select the best platform or platforms for your solution.

• On-Premises, Cloud, or Hybrid
• Out-of-the-Box, Custom, or Canned
• SharePoint Modern Experiences vs. Classic Experiences

Intranet Discovery

User adoption of any intranet requires building a solution that meets the unique needs of your end-user. To ensure we build an intranet that your team wants to use, we must begin by listening to them and uncovering their specific needs. During our discovery stage, we work with you to uncover your employees’ work journey and define how your intranet can help make their daily tasks and workflows easier. Quick and easy access to important information and tools improves overall team performance. We help you uncover bottlenecks and pinpoint how to streamline workflows and processes. Together we build a plan that promotes productivity and ensures access to the content and resources your team needs to get their job done.

Intranet Design

Your intranet is a digital extension of your organization and should reflect your culture. Our expert UI/UX designers make sure your solution is both beautiful and functional using your corporate style guide and branding guidelines. Design always refers back to the approved goals and defined structure from the discovery phase.

Intranet Implementation

Our architects ensure that your solution doesn’t just look great but is organized and soundly built. Our developers build in a future-friendly way following Microsoft’s best practices to ensure that your investing in a tool that will withstand changes that will inevitably come down the road. You own the code, and PixelMill does not lock you into any ongoing licensing or recurring fees.

Maintenance & Support

After your site has gone live, we are always there to support your team from large to small tasks. We offer flexible support and maintenance plans to ensure your team is supported to deliver a winning intranet.

Training & User Adoption

Proper training and governance are essential to user adoption and retention. It’s crucial that you teach your team how and why you want them to use the tools available. Building a digital workspace that solves your users’ and providing them the structure and support they need to use it, are critical to your intranet’s success.

• Train the trainer
• Video training
• End-user support documentation
• Governance documentation
• User adoption campaigns
• User feedback strategy

Metrics & Success Measurement

And last, but certainly not least, we’ll help you measure your success by working with you to define the metrics you need to track. Your intranet investment demands user adoption, and stakeholders and project sponsors want to see ROI. PixelMill ensures that your team has the plans and tools in place to track and measure the success of your investment.