Digital Workspace Transformed
Is it time to transform your digital workspace? Are you ready to empower your employees with effective digital tools? Do you want to extend your culture digitally? The time is now, and we have some amazing tools at our fingertips. But how do they work? What tools are right for your organization and how do they work together? And more importantly, how do these tools fit into your unique company culture and organization’s goals?
To paraphrase a quote I first heard from a friend of mine, Benjamin Niaulin of ShareGate, during one of the European SharePoint Conference 2017 keynotes, you need to transform your thinking in the new workplace we find ourselves in. Do not just migrate existing processes, transform processes with the right tools to make a digital workspace that empowers everyone in an organization to do more.
The Culture Shift is On
We’re continuing to see a cultural shift in the workplace. Traditional brick and mortar offices are on a path to extinction for many industries and environments, bringing challenges of maintaining, growing, and enhancing company culture in a remote workplace. We must not only redefine the culture of work, we must also consider how our organizations’ unique culture fits into the shift to the modern digital workspace.
We’re in a rare moment in history where we get to redefine the culture of work. We’ve been given a cumulation of tools over the past forty years that combined has redefined what is possible. Over just the past forty years, consider one of the first killer apps; digital productivity tools such as Excel; the internet that digitally connected people, now available most anywhere; communication tools such as email and Skype to provide faster collaboration; and new web development technologies that allow for rich, responsive tools such as those found in Office 365.
Here at PixelMill, we believe that successful organizations start with open, collaborative environments. We believe that well-crafted modern workspaces can deliver a toolbox to an organization’s team that can inspire creative thinking and adroitness. The new culture of work encourages teamwork and data-driven systems and solutions. The modern workspace should empower employees and foster connectivity with their co-workers, customers, and the organization in its entirety.
Easy right? Accepting a new TPS cover sheet may be easy; genuine transformation takes commitment.
The Right Tools and the Right Investment
Does this sound like something you’d like to see in your organization? The modern workspace requires you to invest in the right tools with empathetic workspace design while embracing and fostering cultural change. Let’s start with the basics.
Digital Workspaces Are Not All the Same
What is a digital workspace? Is it a beautiful Intranet built on SharePoint Online that provides team workspaces for collaboration and other areas for group and organizational communication? Alternatively, how about SharePoint Online for file storage and Microsoft Teams for discussions, chat’s, and collaboration?
These are possible aspects of a successful digital workspace yet only comprise components, not an encompassing, overarching strategy. Further, the specifics of each digital workspace will differ from organization to organization because every organization has its own culture and preferred and expected means of communicating. A digital workspace can cause changes to aspects of your organization’s culture, but we have found the best digital workspaces conform to the deeply ingrained cultural norms to increase user adoption.
Consistency is Key
Omni-channel is the new norm, and while your employees see this in their daily integrations with other brands in the real world, employees are often working with dozens if not hundreds of tools to get their job done. Think about how you can streamline their experiences between these tools.
A successful digital workspace promises to transform physical workplaces to connect with and work with the digital world, providing digital tools to replace much if not all we do when physically in an office. The intranet portal may continue to host certain aspects of the workplace yet consider additional tasks that may fall outside of common portals.
Chat, meetings/conferences, notetaking, file collaboration and sharing (internal and external), video, people finder, analytics, and other external tools you use that should integrate with your suite. Finding ways to incorporate and bring your team’s toolset together will not only create efficiencies, but it will also make them happier and translate to more productive, compelling work.
One of the greatest perks of a robust digital workspace is getting answers to your team quickly. Faster and better decision making improves team performance. How can you speed up decision-making processes in your organization? Who or what is causing the bottlenecks? Your team will thank you, and you will see the results.
Humanize the Digital
The digital workspace is by definition “digital,” but the purpose is to serve the people who will use it, who by nature are social and in the physical world. How can you integrate your physical workspace with your digital one? For those aspects to integrate, ask yourself why. Designing for your end user’s needs builds trust.
Therefore, define your employees’ work journey, not just their digital one, and how they can/should migrate between the physical and digital workspaces. What hardware are they using? What is their physical workspace like and how will the digital workspace fit into that? How will this integrate with the modern workplace your employees will find themselves.
Your Journey Realized
Looking to transform your digital workspace? This is where my team and I shine. We have been helping our clients realize the business value of a digital workspace that fits each of their needs for two decades now. Contact us today to discuss how we can help you on your journey to building the best workspace for your team.