No Site Sound = Lost Sale – Even For My Mom

On Saturday, I went to Costco. One reason was to see what bikes they had that could be good for my parents, who are in their early 70s. I looked them over, looked at the tags, but didn’t see a web site for the bike maker.
Hmm, now that’s odd. Later I started searching for the brand on the web. I found a few references of people saying the bike they’d bought at Costco was ok – but still no web site for the maker. I told my parents I could not find out anything about the company because I couldn’t find their web site in Google. Before I could add anything else my mom said “ok, we won’t consider them.”
Well the comments from customers were ok, but it was really odd they didn’t have even basic info to help figure out what the bikes are like that I could have forwarded to my parents.
Also a surprise: Costco.com didn’t even carrry this particular brand, they had much more expensive models but not the sames ones in their store.
All in all it was a really strange experience to look but not find anything . I particularly wanted to learn about the brakes and gears. Costco generally has good products, but I would like more than their brand behind the product.
Search matters. This bike company probably didn’t think people would care about how it does in the engines, but in this case it dissuaded a potential customer from learning more.

Leave a Comment

Your email address will not be published. Required fields are marked *

Enter Code *

Filed Under

Related

Are you preparing to launch a new #SharePoint intranet?

Don’t spring it on employees out of the blue. First, talk to as many of them as you can.

Planning is just phase one. For all of our tips, watch our recent webinar!

http://ow.ly/dsQM50GqPI5

It's that time again! Join #Microsoft MVP & Regional Director, @EricOverfield on Thursday, October 28th, at 11:00 AM PST as he walks through #MicrosoftViva’s current state & offerings and what they mean to your #digitalworkspace right now.

http://ow.ly/3QFK50Gnx9f

It's the final countdown! Join @EricOverfield at 11am PST to learn about common pitfalls and paths to success when moving to #SharePointOnline. You'll walk away with practical tips to use in your organization today!

http://ow.ly/fdf150GjyJT

In today's episode of the #PixelMillWebinars, you'll learn from the experience of a global organization’s path to digital teamwork victory and get to see first-hand how to successfully plan a smooth migration for your team.

Join us at 11am PST!

https://pixelmill.com/webinar-9-takeaways-from-a-global-organizations-migration-to-sharepoint-online/

It's the day of the show y'all! Join #Microsoft RD +MVP @EricOverfield at 11am PST as we walk you through a multi-national enterprise software company’s migration journey to #SharePointOnline. Learn about common pitfalls and paths to success.

http://ow.ly/cN9250GjtGk

Subscribe to PixelMill's
E-news

* indicates required

Let's Talk Digital
Workspaces Today

Get In Touch